Studio Switch: leave Mindbody on your notice date, not after it
You're paying Mindbody around A$5–15k a year, and the "free" website disappears 60 days after you leave. We move you to a platform at roughly half the cost, build you a site you own, and get your members' cards re-saved before the first renewal. Fixed price, timed to your notice date.
A$2,995 one-off · then Pro Care A$129/monthThree things keep you on Mindbody
The contract
Fixed 12, 24 or 36-month terms. You need to give 30 days' notice before the term ends, or it renews. Miss the date and you're paying for another full term.
The "free" website
Mindbody's Customized Website is free while you stay. When you leave, Mindbody may delete the site and its content 60 days after you exit. You keep your domain, logo, photos and text. The design and the build stay with them.
Your members' cards
Cards saved in Mindbody Payments can't be moved to another platform. Every member has to save a card again on the new system, and someone has to chase that before the first billing run.
When do you need to act, and what could you save?
Runs in your browser. Nothing you type is sent anywhere.
Your dates
- Last day to give 30 days' notice–
- Term ends (your exit date)–
- Mindbody may delete your website from–
- Suggested start for the switch–
Year 1: stay or move
| Stay: 12 months at today's cost | – |
| Move: new platform, 12 months (estimate) | – |
| Studio Switch, one-off | A$2,995 |
| Pro Care, 12 × A$129 | A$1,548 |
| Move: year-1 total | – |
| Estimated year-1 saving | – |
| Each year after that (estimate) | – |
Assumptions: the new platform costs the percentage you set (default about half). That's an estimate, not a quote. Card processing fees, any early-exit fees and any Glofox off-boarding fee aren't included. Dates assume notice must be received 30 days before the term ends; your agreement is what counts, and we check it in the contract read.
Seven parts, one fixed price
Your new platform imports your client list and passes for free. We do everything around that import.
Contract read
We find your term end, the last day to give notice and the 60-day deletion window, and put all three in your diary.
Platform fit check
TeamUp, Momence, bsport, Hapana or CoreBookings, compared against how your studio runs. You get a one-page written recommendation.
A website you own
Up to 8 pages: classes, instructors, intro offer, membership and your live timetable embedded from the new platform. Your domain, your site.
Content rescue and redirects
We copy your text, photos and class descriptions off the Mindbody site before it can be deleted, and set up 301 redirects from the old page addresses.
Member card re-save campaign
Email, SMS and front-desk copy, plus a tracker of who still needs to save a card. It runs before the first renewal on the new platform.
Google and app listings
Your Google Business Profile booking link and Reserve with Google switched over, and the wording that sends members from the Mindbody app to the new one.
Cut-over on your notice date
We switch on the date we planned around, run both systems side by side for 30 days, and set up GA4 so you can see bookings coming from your website.
A studio website that's yours
Here's a sample we built for a fictional studio: class pages, instructor pages, an intro-offer page, memberships and a live timetable.
Sample site for a fictional studio. Your site uses your name, photos, classes and the timetable from your new platform.
A fixed price, then month-to-month care
| Studio Switch, one location (all 7 parts) | A$2,995 one-off |
| Pro Care: hosting, updates, Google posts, review requests, monthly report | A$129/month |
| Year 1 with Pro Care (A$2,995 + 12 × A$129) | A$4,543 |
Pro Care is month-to-month with 30 days' notice. Your new platform's subscription is paid to them, not us. Two locations? Get in touch and we'll quote it.
Planned backwards from your notice date
- Get in touch. Your platform, your plan, your rough renewal date.
- Contract read and fit check. Dates in the diary and a written platform recommendation. You choose the platform and sign up with them directly.
- Build and rescue. Your new site is built, the old content is saved, and the platform runs its free import of your clients and passes.
- Members re-save their cards. The campaign runs with a tracker, well before the first billing run on the new system.
- Give notice, then cut over. We prepare your notice well ahead of the deadline, in the way your agreement requires. Then 30 days of parallel running before the old system is switched off.
Where Studio Switch sits
The new platforms move your data for free. What they usually don't do is the rest of the switch.
| Do it yourself with the vendor's free import | Studio Switch | Custom agency build | |
|---|---|---|---|
| Client and pass import | Yes, free from the vendor | Yes, same free vendor import | Yes |
| Contract dates checked | Up to you | Included | Varies |
| Website | Keep a platform site (often a monthly add-on) or build your own | Up to 8 pages, owned by you | Custom, owned by you |
| Member card re-save campaign | Up to you | Included, with a tracker | Varies |
| Google booking link and listings | Up to you | Included | Varies |
| Price | Free, plus your time | A$2,995 fixed | One published range: A$12,000–24,000 |
On Glofox instead?
Same job, same price. A few things are different, so we deal with them in the contract read:
- Glofox renews unless you give 30 days' written notice before the term ends. It has to go as a formal legal notice, sent the way your order form says. A plain email may not count.
- Your data is only returned once all fees are paid, including an off-boarding fee. We find that fee up front so it's in your numbers.
- Glofox doesn't have to keep your data more than 60 days after termination, so we take the export before notice goes in.
Common questions
Do you build the booking system?
No. You pick a booking platform and pay it directly. Those platforms already import your clients and passes for free. We handle the contract dates, the website, the member card campaign, Google and the cut-over.
Will my members lose their passes or memberships?
Client and pass data comes across in the platform's import. What can't come across is saved cards, which is why the re-save campaign is part of the job.
What if my notice date is close?
Get in touch as soon as you can. If there isn't enough time to switch well before the date, we'll tell you plainly and plan around the next one.
Is the A$5–15k a year figure right for my studio?
It's a typical range for studios on Mindbody's mid and upper plans. Use the calculator with your own monthly cost. If you're on a small plan, the saving may not justify a switch, and we'll say so.
Do I have to take Pro Care?
No. It's optional and month-to-month with 30 days' notice. You own the site either way.
We read your agreement to find dates and steps. This isn't legal advice. Where the wording is unclear, confirm it with the platform or your adviser. Mindbody and Glofox are trademarks of their owners. Osborne Digitals isn't affiliated with Mindbody or Glofox. See our terms.
Talk to Tyson
Tyson Osborne, Osborne Digitals. Get in touch with your rough renewal date and monthly cost, and we'll tell you if a switch makes sense.
Get in touch